Mini Travellers – Family Travel & Family Holiday Tips

Medical Emergency on a Cruise Ship

On my list of things to be worried about when we went on our weekend with Royal Caribbean on Anthem of the Seas was sea sickness or if one of the kids (or us for that matter became ill).   I had been to the pharmacist and bought Kwells and Calpol and a friend of mine had said not to worry as the onboard medical team always stock really good sea sickness pills if they were needed.  So to that end I had been vaguely aware of the fact that the ship would have a doctor. I didn’t actually expect to have to use them for a medical emergency.

What I know now, is that if you do need to use them, they are absolutely brilliant.

On the Sunday morning my husband hadn’t felt very well. We had between us diagnosed sea sickness combined with rich food the night before and red wine.  Well in actual fact my husband did become seriously unwell (forgive me if I do not provide any specifics here) but we definitely put the medical team through their paces.

From the moment I called the medical centre it was no longer than three minutes before a full team arrived in our room.  The response time was out of this world.   At all times, the staff couldn’t have been more reassuring or efficient.   The medical centre was extremely well equipped and staffed with experienced medics.  I am sure the care my husband received was equal to any A&E department.  I was reassured that if we needed to get back to Southampton we could do.  The ship could be speeded up, or there is a helicopter on board.  Again not options you would want to have to employ, but reassuring beyond belief to know that they are there.

Thankfully  my husband was actually OK and I have to say even by his standards this was an extreme way of getting some attention.  However, the care and facilities, like everything about the ship were very impressive.

The slight downside to this care, if there is one at all, is the cost. This is an American cruise ship so the costs are based on American hospital charges. I signed the credit card release as they started to treat my husband, but thankfully safe in the knowledge that we had extensive travel insurance (please don’t let me down Natwest!). I know some people did travel without insurance, but thankfully we weren’t one of them.  This is exactly the scenario it is needed for.

I say slight downside, to be honest I actually don’t think it is. At the time I would have paid twice that just to be sure he was OK.  I honestly can’t thank Royal Caribbean enough for the quality of the care my husband received onboard Anthem of the Seas. Whilst I hope anyone reading never needs this care, I do think it is reassuring to know that it can be relied upon.

NB: We paid in full for this treatment and all thoughts and opinions are my own!

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10 Comments

  • Reply
    SArah Christie
    21st April 2015 at 10:27 pm

    Ah so sorry he was ill, but glad he is ok now what a nightmare, you need another cruise now to get over it Karen x

  • Reply
    mamasVIB
    22nd April 2015 at 9:39 am

    What a way to have to test out all the services on offer Karen…. Seriously I hope hubby is better now and great point about the insurance so many people think it won’t happen to them but better safe than sorry. Sounds like he was in good hands x

  • Reply
    Julia @ Rainbeaubelle
    22nd April 2015 at 1:17 pm

    good grief, I am so sorry to hear you had to use the medical care, but relieved to hear that your husband is ok! What a scare though! Lots of love x

  • Reply
    North East Family Fun
    22nd April 2015 at 1:46 pm

    Oh no! What a nightmare for you! That is one part of the cruise you don’t want to have to test out. Reassuring to know the care was of a gold standard though and hope your hubby has recovered now xx

  • Reply
    Jenni - Odd Socks and Lollipops
    23rd April 2015 at 10:03 am

    Oh dear, so sorry to hear this. Not something you ever want to use but something which you are very glad is there when you need it!

  • Reply
    A Cornish Mum
    23rd April 2015 at 7:54 pm

    Having a type 1 diabetic we are much more likely than most people to need medical assistance whilst on holiday, I’d never travel out of the country without it! Touch wood we’ve had no ambulance trips for 2 years now and hopefully never again!!

    Stevie x

  • Reply
    Heledd
    27th April 2015 at 12:50 am

    Your husband did make sure you tested out ALL the facilities in all fairness to him. Poor guy, glad he was okay and managed to enjoy some of Sunday’s activities. Lesson learnt, always have travel insurance!

  • Reply
    Christine
    2nd May 2015 at 8:11 am

    Well that’s a thorough review for your blog – glad everything turned out well though. In my time I’ve also road tested French and Greek hospitals – both were fine!

  • Reply
    Monika @familymadventures
    19th June 2015 at 12:56 am

    How much did the treatment cost?
    Was it straightforward to recoup from your travel insurance?

    • Reply
      Mini Travellers
      28th June 2015 at 9:47 am

      Monika this went into spam for some reason. It was $1200 and not actually had it back from the insurers yet. They haven’t said there will be any problems, it just hasn’t arrived yet! Had to go to the docs and get a medical report first too.

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