Medical Emergency on a Cruise Ship
On my list of things to be worried about when we went on our weekend with Royal Caribbean on Anthem of the Seas was sea sickness or if one of the kids (or us for that matter became ill). I had been to the pharmacist and bought Kwells and Calpol and a friend of mine had said not to worry as the onboard medical team always stock really good sea sickness pills if they were needed. So to that end I had been vaguely aware of the fact that the ship would have a doctor. I didn’t actually expect to have to use them for a medical emergency.
What I know now, is that if you do need to use them, they are absolutely brilliant.
On the Sunday morning my husband hadn’t felt very well. We had between us diagnosed sea sickness combined with rich food the night before and red wine. Well in actual fact my husband did become seriously unwell (forgive me if I do not provide any specifics here) but we definitely put the medical team through their paces.
From the moment I called the medical centre it was no longer than three minutes before a full team arrived in our room. The response time was out of this world. At all times, the staff couldn’t have been more reassuring or efficient. The medical centre was extremely well equipped and staffed with experienced medics. I am sure the care my husband received was equal to any A&E department. I was reassured that if we needed to get back to Southampton we could do. The ship could be speeded up, or there is a helicopter on board. Again not options you would want to have to employ, but reassuring beyond belief to know that they are there.
Thankfully my husband was actually OK and I have to say even by his standards this was an extreme way of getting some attention. However, the care and facilities, like everything about the ship were very impressive.
The slight downside to this care, if there is one at all, is the cost. This is an American cruise ship so the costs are based on American hospital charges. I signed the credit card release as they started to treat my husband, but thankfully safe in the knowledge that we had extensive travel insurance (please don’t let me down Natwest!). I know some people did travel without insurance, but thankfully we weren’t one of them. This is exactly the scenario it is needed for.
I say slight downside, to be honest I actually don’t think it is. At the time I would have paid twice that just to be sure he was OK. I honestly can’t thank Royal Caribbean enough for the quality of the care my husband received onboard Anthem of the Seas. Whilst I hope anyone reading never needs this care, I do think it is reassuring to know that it can be relied upon.
NB: We paid in full for this treatment and all thoughts and opinions are my own!